Precision Lab Testing with Automated Workflows

The complex landscape of healthcare services calls for precision and efficiency in care management. In our client’s case, the need for a transformative solution was evident, one that could streamline their care management and unify the disparate elements within their ecosystem while implementing a robust tracking mechanism, and they approached EvoluteIQ for this.

The Results

Accuracy

94% Accuracy in data capture vs. the earlier 67%, reducing the need for manual processing

Improvement in employee satisfaction

40% Improvement in bottom line because of the automation due to reduced error rate

60% Improved employee satisfaction because of digitization

Quote

Forrester prediction

Organizations that implement workflow automation experience a 25-50% reduction in process costs.

EIQ Features Used

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The Challenge:
Overcoming the 20% Delay : Streamlining Lab Testing with Rapid Automation

The client’s lab testing processes relied on paper-based methods, causing delays for around 20% of projects and requiring approximately 5% of reports to be reworked due to their time-consuming nature. They needed a rapid development solution to automate Packaging Lab workflows and ensure scalability for future automation needs.

Our Solution:
Pioneering Workflow Automation with a Web-based Solution

To revolutionize their workflows, we designed a web-based automation solution using the EIQ platform. This included a request form to guide and sequence test selection, alongside online forms for capturing vital test data. It culminated in an automated compilation of final reports, complete with approval capabilities.

Our web-based solution was meticulously tailored to align with the client’s device specifications, ensuring a seamless fit within their operations. Notably, this endeavor showcased the platform’s intelligent automation capabilities and inherent scalability, paving the way for future automation needs.

This innovative solution didn’t just streamline workflows; it redefined efficiency and precision in the client’s lab testing processes. The integration of web-based automation marked a pivotal step toward a digital future where timely and accurate results became the norm.

EIQ for Enterprises

EIQ is the only integrated, low-code/no-code platform for fully intelligent business automation, driving transformation at scale across the Enterprise.

Ensure frictionless enterprise-wide interactions

Business Impact Delivered

Grow Revenues by 40%

Lower customer acquisition costs and operational expenses, raise conversion rates with minimal upfront investments

Improve Operational Efficiency by 74%

Improve overall efficiency due to process automation and quicker TAT (Turn Around Time) and AHT (Average Handle Time)

Strong Built-In Governance

Empower Workforce by 73%

Grow employee satisfaction rate through intelligent incentivization and foster productivity and time “given back” to the teams

Improve Customer Experience by 60%

Elevate customer satisfaction via efficient preventive maintenance and fewer query discrepancies

Enhance Asset Utilization by 30%

Achieve a reduction in inventory to gain equal or better customer demand with the existing supply

Strong Built-In Governance

Boost Security by 95%

Cut down data integrity issues across systems with predictive & preventive analytics

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