EIQ Platform for Sales and Marketing

Empower sales and marketing teams with tools to drive a change in revenue growth.

Popular Sales and Marketing Use Cases

Sales and Marketing
Field Sales Enablement 

Empower field sales by freeing up their bandwidth to focus on customers and prospects.

How it works?
  • Field sales teams can use virtual workers to create contacts, opportunities, and update status in CRM systems like Salesforce, MS Dynamics, Pega, Oracle and ServiceNow.
  • Automated ML-driven generation of quotes or proposals on behalf of the sales team based on the opportunity context.
  • Automation of repetitive activities like opportunity mining, pipeline reports, revenue forecasts so sales teams can spend more time on the field.
Social-media Customer Engagement  

Deploy Machine Learning to enable customer support and marketing on social media channels.

How it works?

  • Implement NLP-based sentiment analysis to understand customer intent and determine Next Best Action.
  • Targeted curated offers to drive customer engagement on social channels to drive sales.
  • Manage brand reputation effectively by amplifying positive mentions and responding quickly to negative mentions.
Sales and Marketing
Marketing Automation

Align marketing activities with sales objectives using intelligent automation.

How it works?
  • Virtual workers set up to monitor specific RFP / Bid Sites (for example in case of public tenders) for new opportunities and notify the sales team. 
  • Provide the field sales team with market intelligence on keyword-based monitoring of customers as well as competitor websites to identify new opportunities. 
  • Cross-sell and up-sell opportunity mining using behavior pattern matching and predictive analytics.

Talk to us today to learn how EvoluteIQ helped transform and optimize the social marketing campaigns of a global consumer brand effectively.

Social Media Marketing and Sentiment Analysis Driven Customer Service

Sales and Marketing
Client Context

A multi-national consumer brand had to find an efficient way to maximise the impact of its social marketing campaigns and provide real-time responses to customer service requests through it social handles, without deploying a large team of support agents.

Business Process Area

Marketing and Customer Service

Value Delivered:

  • 70% Social Media interactions handled by digital agents
  • 60% improvement in marketing offer response rates
  • 80% Reduction in operational cost of handling social marketing campaigns

Are you ready to transform how your business operates?

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