Case Studies
Revenue Cycle Management Automation for the Healthcare Industry
Client Context
A leading provider of Revenue Cycle Management Solutions for the healthcare industry was looking to automate the manual intensive Medical Coding and Explanation of Benefits (EOB) business processes for its global clients.
Business Process Area
Coding and EOB Compliance as part of Healthcare RCM Process
Value Delivered:
- 60-80% Improvement in RCM Agent KPIs
- like Days to Final Bill and Claims Denial Rate
- HIPAA Compliant processes
- 3x Improvement in coder productivity
- 90% Reduction in error rates
