Case Studies

Real time Churn Propensity Driven CRM

Insurance Casestudy
Client Context

A UK motor vehicle insurance company wanted their agents to have a deeper understanding of their customers when they interacted for customer service requests like claims and renewal processing.

Business Process Area

Insurance Renewal Processing

Share

Value Delivered:

  • 60% Reduction in customer churn
  • 30% Improvement in Customer Experience ratings

Are you ready to transform how your business operates?

Scroll to Top

This website uses cookies to ensure you get the best experience on our website. Learn more