Supply Chain Automation for a Leading Medical Devices Company

The ever-evolving terrain of the medical devices industry needs supply chain efficiency as a cornerstone of success. However, it was no secret that manual processes and logistical complexities had long hindered the potential for streamlined operations. Recognizing the need for transformation, our client, a leading medical devices company turned to EvoluteIQ to automate its supply chain operations.

The Results


100% Visibility of customer demand that helped stock planning to meet customer SLAs.

Overall reduced error rates

92% Improved inventory management with automation and a reduced error rate.

Improvement in employee satisfaction

25% Additional revenue from better response on adjacent products.

Gartner Prediction

Gartner prediction

Among 211 supply chain professionals, 34% of respondents said that adapting to new technology is the most important strategic change supply chain organizations will face in the coming years.

EIQ Features Used


The Challenge:
Overcoming Manual Supply Chain Challenges

The client’s medical supply chain and inventory management relied heavily on manual, paper-based processes, resulting in frustrating delays and operational inefficiencies. The challenges were clear: the need for precision, speed, and cost-effectiveness in their supply chain was imperative—manual processes needed to be revised to meet these demands. In the quest for an optimized solution, the client sought a rapid development approach—one that could not only automate and optimize their current supply chain but also possess the scalability to meet the future automation requirements of their enterprise.

Our Solution:
Revolutionizing the Supply Chain: A Web-Based Solution

EvoluteIQ Intelligent Business Automation for Supply Chain Optimization in Medical Devices - Operational Cockpit by EvoluteIQ

Addressing the company’s immediate needs, a web-based supply chain automation solution was meticulously designed utilizing the robust capabilities of the EIQ Platform. This marked a pivotal shift away from manual processes, introducing a digital realm that promised heightened automation, accuracy, and scalability.

The comprehensive solution encompassed an array of essential features. These included auto replenishment of medical inventory, automated invoice generation, the integration of an intelligent approval matrix, and real-time rebalancing of inventory. Significantly, the solution was tailored to the client’s specific device specifications, ensuring a great fit for their unique requirements. This endeavor not only showcased the platform’s intelligent automation capabilities but also underlined its inherent scalability.

In addition to these transformative features, the EvoluteIQ solution incorporated a mechanism designed to incentivize teams and foster the rapid movement of inventory. This element of the solution added a layer of motivation and accountability, contributing to the overall speed and efficiency of supply chain operations.

EIQ for Enterprises

EIQ is the only integrated, low-code/no-code platform for fully intelligent business automation, driving transformation at scale across the Enterprise.

Ensure frictionless enterprise-wide interactions

Business Impact Delivered

Grow Revenues by 40%

Lower customer acquisition costs and operational expenses, raise conversion rates with minimal upfront investments

Improve Operational Efficiency by 74%

Improve overall efficiency due to process automation and quicker TAT (Turn Around Time) and AHT (Average Handle Time)

Strong Built-In Governance

Empower Workforce by 73%

Grow employee satisfaction rate through intelligent incentivization and foster productivity and time “given back” to the teams

Improve Customer Experience by 60%

Elevate customer satisfaction via efficient preventive maintenance and fewer query discrepancies

Enhance Asset Utilization by 30%

Achieve a reduction in inventory to gain equal or better customer demand with the existing supply

Strong Built-In Governance

Boost Security by 95%

Cut down data integrity issues across systems with predictive & preventive analytics

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