Streamlining Care Management with an Integrated Automation Solution

The complex landscape of healthcare services calls for precision and efficiency in care management. In our client’s case, the need for a transformative solution was evident, one that could streamline their care management and unify the disparate elements within their ecosystem while implementing a robust tracking mechanism, and they approached EvoluteIQ for this.

The Results

Overall reduced error rates

91% Reduction in error rates because of automation

Improvement in overall efficiency

85% Improvement in overall efficiency due to analysis and processing

Quicker turnaround time

97% Improvement in patient satisfaction due to quicker turnaround time


Gartner prediction

By 2024, nearly 50% of US-based healthcare providers are gearing up to implement AI tools like RPA in their medical facilities.

EIQ Features Used


The Challenge:
Time-Consuming Care Management: The Need for Integration and Efficiency

The client’s care management process, dependent on manual efforts, could have been more time-consuming and resource-intensive, impeding efficient service delivery. Moreover, the lack of integration among healthcare system components led to fragmentation, hindering communication and coordination among caregivers and ultimately affecting the quality of care provided.

Our Solution:
A Comprehensive Automated & Integrated Care Management System

EvoluteIQ Intelligent Business Automation for Integrated Care Management

We designed a comprehensive integrated care management solution using the EIQ platform to address these challenges. This solution incorporated AI-powered features, including appointment and teleconsulting capabilities, optimizing scheduling and facilitating efficient remote healthcare consultations.

An in-built tracker system enabled real-time patient updates and automatic alerts for timely interventions. Additionally, the system introduced a prescription recording feature, enhancing medication management accuracy. It also provided a single unified view of patient history and updates to all caregivers, promoting cohesion in healthcare delivery, and smartwatch integration facilitated real-time monitoring.

This transformation had a profound impact on healthcare services, optimizing care management processes, reducing manual effort, and enhancing accuracy, ultimately delivering improved patient care and streamlined service delivery.

EIQ for Enterprises

EIQ is the only integrated, low-code/no-code platform for fully intelligent business automation, driving transformation at scale across the Enterprise.

Ensure frictionless enterprise-wide interactions

Business Impact Delivered

Grow Revenues by 40%

Lower customer acquisition costs and operational expenses, raise conversion rates with minimal upfront investments

Improve Operational Efficiency by 74%

Improve overall efficiency due to process automation and quicker TAT (Turn Around Time) and AHT (Average Handle Time)

Strong Built-In Governance

Empower Workforce by 73%

Grow employee satisfaction rate through intelligent incentivization and foster productivity and time “given back” to the teams

Improve Customer Experience by 60%

Elevate customer satisfaction via efficient preventive maintenance and fewer query discrepancies

Enhance Asset Utilization by 30%

Achieve a reduction in inventory to gain equal or better customer demand with the existing supply

Strong Built-In Governance

Boost Security by 95%

Cut down data integrity issues across systems with predictive & preventive analytics

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